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Challenge
Client faced losing market superiority due to regulatory changes and internal resource competition, needing external assistance to design and implement a cost-efficient, next-generation white-label digital platform within tight deadlines.
Scope
Complete Redesign and Rebuild. Full transformation of the digital pension scheme self-service platform for rapid changes and new journeys. Cloud Deployment. Solution deployed in the cloud for improved scalability and accessibility, replacing the on-premise setup
Result
The project was completed ahead of time and under budget, leading to Metasite becoming a formal partner and earning a perfect 5/5 NPS score from the client's stakeholders for exceptional project delivery and client engagement.
Why Metasite
The Client invited Metasite to take part in the RFP process as their Head of Technology was aware of our multi-decade track record in successfully delivering complex digital customer self-service solutions to insurers, investment managers and banks – and knew of our team’s recent success in delivering a comparable solution to another financial services giant in the UK against a very aggressive deadline.
Key features of the developed solution
Key components of the developed solution
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Business Logic Layer (BLL)
Headless CMS
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