Overview
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Metasite employs ISO 9001 and ISO 27001-certified integrated management system aimed at facilitating optimally effective and flexible engagement with our customers, allowing us to ensure a closer fit with your needs and deliver richer functionality resulting in higher value for your business.

Project management
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To ensure optimal project planning and implementation efficiency, we employ the world-leading PMI PMBOK reference project management framework. Our project managers seamlessly integrate business imperatives with the latest methodologies and tools to drive business value delivery. All of them have received extensive training in project management practices and techniques, many have obtained the globally-recognized PMP® certifications from the Project Management Institute.

Metasite is using an integrated project management portal based on industry-standard Atlassian Jira software which:

Offers a full set of tools for collaborative project planning, reporting, issue management, alerting and document sharing.

Provides our customers with total operational transparency, visibility and control at all times, with 24/7 online data availability.

Communication management
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We recognise that soft skills are key to engagement success so effective communication is emphasised at every organisational level and within every Metasite team.

A communication channel established at the very start of engagement allows us to identify and address any issues that impact service quality. We take great care in defining roles, responsibilities and escalation channels at both ends.
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Engineering management
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We tailor each outsourcing engagement to meet our clients’ specific needs, carefully setting up a highly engineered, productive environment. Combined with our extensive experience, the methodologies and tools we employ enable us to realise benefits for our clients quickly and cost-effectively.

We employ agile (Scrum, Kanban, TDD) or waterfall (PMBOK) as our two main project methodologies. Each particular engagement process framework is adjusted to meet specific client requirements.

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